Accident & Emergency Department: Where capacity in the department allows, all patients can be accompanied by one person. Supported by. The NHS Front Line. My husband was admitted on the morning of 22 January, the nurses , doctors and all staff in this ward , the care he was given was to the highest level , they work so hard, and all are . Report review titled Oustanding as unsuitable, Hi The sad part is I have a daughter that I left at home the entire night because it was urgent. Standard toilet facilities for visitors are located in the foyer of the Main Hospital building. We are facing covid-19 together and right from the start we are united in our efforts. Please accept our sincere apologies for highlighting your poor patient experience alongside the lack of basic of care, compassion and kindness by our ED staff. Inside the venue, there is level access to the male toilet(s). There is a Patient Advice and Liaison Service (PALS) at the hospital. The towel dispenser is placed higher than 100cm (3ft 3in). The car parks are accessible from both Duckworth Lane and Smith Lane. Thank you again. There are several Pay and Display Car parks around the Hospital. The floors which are accessible by this lift are Smith Lane Accessible Parking Entrance and Smith Lane Main Entrance to the Main Hospital reception foyer. All visitors to wards at Bradford Royal Infirmary (BRI) and St Luke's Hospital are reminded they must wear a mask to protect the patients and staff from the spread of Covid-19 and other infections. I struggle with my diabetes and they do not suggest anything different than increase my units and it never works, they lecture you if you mess up, I suffer mental health and work a full time job which they do not care about. The height of the step(s) is/are between the recommended 15cm and 18cm. We use cookies on this site to enhance your user experience, Hospital Parking (Smith Lane - Accessible Parking), Outside Access (Smith Lane Accessible Parking Entrance), Outside Access (Smith Lane Main Entrance), Lift (Lift 33 - Smith Lane Entrances), Other Floors (Main Hospital Corridor Next to Lift 12), To view the web page described above click here (opens in new tab), To see the hospital parking charges please click here (opens new tab), Availability and Location of Standard Toilets, Bradford Royal Infirmary Main Building link (new tab) - click here. Standard toilet facilities are available. Editors' Code of Practice. My diaries offer a birds eye view of the unfolding crisis, starting on March 12, four days before the Government launched the first of its daily briefings on the coronavirus response. Our services are regulated by the Care Quality Commission (CQC). The toilet roll holder can be reached from seated on the toilet. 0000080266 00000 n For more information about what these symbols mean, view our Accessibility Symbols Guide. 0000063763 00000 n As a Trust we value all patient feedback and would like to investigate the concerns you have raised. Mirrors are placed at a lower level or at an angle for ease of use. There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read. Shocking, Visited Accident and emergency services on February 2023, Report review titled Whats the point of an A and E as unsuitable, Apologies for the delayed response to your post - I have only recently taken up the role of responding to posts on Care Opinion. Ward 30 acute admissions Unit for neck of femur and acute elderly care. The services that stop here are the 617, 618, 620 and 680. It was lovely to hear that your surgery has achieved an excellent outcome. review titled Very disappointed lack of communication, review titled Whats the point of an A and E, review titled Useless and I want to leave. Parking spaces for Blue Badge holders do not need to be booked in advance. Tell us what was good and what could be improved, say thanks or call for change They focus on rehabilitation and restoring functional abilities, with medical input from consultants, GPs and multi-disciplinary team-working. Close menu. Kind regards Grandparents may now have a daily, pre-arranged visit of up to one hour. Kind regards There is step free access, via lift, to Ward 3. Ward 3 is/are located on level 3 of the Main Hospital building. Bradford Royal Infirmary Ward 3 | AccessAble Access to Duckworth Lane is via gate 2. review titled Professional and friendly team. The colour contrast between the dropdown rail(s) and wall is poor. The post code for a Sat Nav is BD9 6RJ. The internal controls for the lift are within 90cm - 120cm from the floor. Clear signs indicating the facilities on each floor are not provided on lift lobby landings. 0000081949 00000 n Was on an assessment trolley 11 hours and as their were no beds on the ward a full size bed was brought into the bay after 11 hrs until a bed on the ward was available. There is a Changing Places facility at this hospital which is located on the main hospital corridor Level 1. It is a mixer tap. There is a canopy or recess which provides weather protection at this entrance. Thank you for taking the time to post your feedback - this will be shared with the Diabetic Team and will be used as part of our ongoing program to learn and make improvements following patient feedback. Ward 20 | Care Opinion Catherine, by Anonymous - Posted on 19 February 2023, Whats really the point of an A and E , if the emergencies of patients dont seem urgent to the hospital. The Patient Advice and Liaison Service (PALS) is located on level one, next to the Main Hospital reception. 0000078823 00000 n 0000031361 00000 n 0000001613 00000 n A burn on my leg, all I need really, is an assessment, and guidance on how to deal with it going forward. There are also 2 electric vehicle charging points in this car park. Please report any comments that break our rules. Thank you for taking the time to post your feedback, it really is heartwarming to receive such positive comments and I will make sure this is passed onto the team involved. They didn't have to do it. The main door(s) open(s) automatically (away from you). or call us on 0845 113 0012, Response from Your feedback will be shared with the team and used to help improve our service. Signs indicating the location of the stairs are not clearly visible from the entrance. The dimensions of the washroom are 355cm x 225cm (11ft 8in x 7ft 5in). Bradford Royal Infirmary, Duckworth Lane, Bradford, BD9 6RJ. The route from the car park to the entrance is accessible to a wheelchair user with assistance. I am a medical doctor and an epidemiologist. The Patient Advice and Liaison Service (PALS) is located on level one, next to the Main Hospital reception. Comments have been closed on this article. Water bowls for assistance dogs are available on request. These arent just tales of hard working, dedicated doctors and nurses theyre tales of the entire community and it is this integrated story that I wish to tell. 0000084471 00000 n Although my surgery happened three days ago and technically I was under my GP care they invited me to the ward and changed my dressing which was stuck to my wound. If our guide needs updating - just let us know using this form. Access to Duckworth Lane is via gate 2. I appreciate the staff have to deal with some idiots but they all seemed unapproachable and unwilling to to help anybody, even a lady who was clearly in lots of pain, distress and very poory. Here are the visiting arrangements for each ward: All patients can have two visits each day of up to an hour from two people, bookable directly with the ward. There is a small lip on the threshold of the entrance, with a height of 2cm or below. lG&%i,g2x`LR,sll772[3G;0gNd3i!y8JMr*W0VGem:&e[Smm8*r$eh, h;ghhBm$kC&N2dP)$G f! 0000112094 00000 n It is a mixer tap. Take the lift (press button 0), this will bring you out in the Main Hospital foyer which is level one of the Main Hospital building. Superb urine flow , almost like a jet wash each time I use the loo . The telephone number for the Patient Advice and Liaison Service (PALS) is 01274 364 021. I provide a fly-on-the-wall perspective as we drill and rehearse for an emergency that we have seen in graphic detail in news reports from overflowing Italian hospitals, but cannot possibly imagine in our Yorkshire home. As the pandemic spreads I examine its impact in the hospital and in Bradford itself a proud city which Ive grown to love and which I now know so well. There is a door release button but it is not at a convenient height for wheelchair users to exit. The toilet roll holder can be reached from seated on the toilet. There is a dropped kerb from the drop-off point. The lighting levels at the reception point are good. There is not a hearing assistance system. Whats the difference between that and third world countries. The reception counter is not placed in front of a background which is patterned. In my experience sitting in a waiting room amongst multiple pregnant women with a television screen that relayed pregnancy and newborn advice was traumatic and insensitive to say the least. Clear signs indicating the facilities on each floor of the building are not provided on landings. Ward 8 | AccessAble The nearest train station is Bradford Interchange and is approximately 4.7km from Bradford Royal Infirmary. Feedback imported from nhs.uk about Bradford Royal Infirmary. We deliver high-quality healthcare from sites across Bradford. ICU will continue with their appointment-based system. Choosing the right people is key to our success. 4 years ago. There are not separate entry and exit doors in the lift. The lateral transfer space on the left is 210cm. H_E/E4,v`'`>]p0wD)qx/21:6_C~|6l}*;3o]iShZ#8/Bcu[c{5]5!\& hc-( #| uw TY ~ d4&;q]"NWaq "y*C8K'w=IoOtz\c] ;8wIkCi{y:dApl wx*xqq-Bd Q.kk#DKMdA(NZ[?(qKtnh2Pv(g!cNynpo;a/" x"6aUQ3l8,+YFAG-D (Sy.@C%gy}uY6R}~r%S8 Wiq}&~o(_Q^ HU;@ t/ C76kF The height of the soap dispenser is 105cm. 0000078848 00000 n Ward contact details - Bradford Teaching Hospitals NHS Foundation Trust My every need was met seamlessly. There is a/are door(s) leading into the ward. The lift is approximately 6m (6yd 1ft) from the Smith Lane Entrances. Gate 5 Gate 6 Gate 7 Gate 4 Gate 3 o Daisy Hill Level 0 Public Toilets Level 1 Public Toilets Disabled Parking Staff Parking Public Parking Staff only 47 17 16 13 15 36 12 11 10 14 18 23 21 . 0000093326 00000 n My NHS training taught me about Western diets and unhealthy lifestyles and the heart disease and cancers that they inevitably caused in our ageing populations. - KT]_L ^!X5S0y The width of the door opening is 87cm (2ft 10in). The external controls for the lift are within 90cm - 110cm from the floor. My name is Catherine Healy, I have recently taken on the role of replying, (along with a colleague), to Care Opinion posts. The lift does have a visual floor indicator. 0000079328 00000 n There is not a mirror to aid reversing out of the lift. The tap type is lever. Unfortunately my experience was one in which I do not wish to encounter again, women who have suffered a miscarriage or recurrent miscarriages should not be placed in a waiting room with women who are accessing other maternity services, antenatal class and more. The external controls for the lift are within 90cm - 110cm from the floor. This information is for the entrance located at the rear of the hospital site on Smith Lane. There is a clear unobstructed route to the reception point. There is a 120cm hatched zone around the Blue Badge parking bay(s). There are no standard toilet facilities on the ward for visitors. Visited Accident and emergency services on March 2023, Report review titled Uncompassionate as unsuitable, Apologies for the delay in responding to your post. Continue towards the rear of the foyer, past reception to the Main Hospital corridor. The width of the door opening is 130cm (4ft 3in). It is estimated that 1 in 5 women will experience a miscarriage at some point in their life. ;Qq7"(^YZ00C?U|X-%mALQy* Handrails are at the recommended height (90cm-100cm). A mobility scooter charging point is not available at the hospital. Chronic diseases of which we could treat the symptoms, but rarely cure. Share your experiences of UK health and care services, Default The washroom does have an unobstructed minimum turning space of 150cm x 150cm. D OTf&?5,/@tZd-zg )HD4XVY406p The post code for a Sat Nav is BD9 6RJ. 8hrs .. from 10pm to 6am and as I am typing this I still havent been seen by a practician that can actually help. Catherine, by David holstead - Posted on 15 April 2023, Recently I had surgery for a stricture in my urethra etc under general ansphetic , I woke up with a bag fitted , but changed to flip flow . There is a/are manual, heavy, double door(s) between the Smith Lane Accessible Parking Entrance and the department/service. Has Covid changed hospitals for the better? Why are some of Bradford's elderly refusing the vaccine? by Anonymous - Posted on 21 February 2023. As you face the toilet the wall-mounted grab rails are on the right. The handrail(s) is/are on both sides going up the step(s). Enter through the Smith Lane Accessible Parking Entrance. There is not a hearing assistance system available at the desk. It was coming at exponential speed: first gradually and then very suddenly. I damned near had to ask a nurse .. Honestly dude its just a burn all I really need is antibiotics to which he replied Oh really, the doctor will see you next then that was an hour ago. Medication I was bring given prior to my CT was delayed as staff were not aware of dosage prescribed and how to administer which concerned me. Ward 8. There is/are 1 washroom(s) of this type in the ward. There is room for a wheelchair user to manoeuvre. The floors which are accessible by stairs are 0,1,2,3. The car park is located at the rear of the hospital site, to the right of the Smith Lane Accessible Parking, enter via Gate 6. Bradford Royal Infirmary is located on Duckworth Lane. Bradford Royal Infirmary is located on Duckworth Lane. Here . This is not the level of care we aspire to deliver and although our nurses and doctors work incredibly hard to deliver a high standard of emergency care within the 24 hour period, on this occasion you have highlighted we have not provided the care and attention required during your ED stay. After ten years of training, we married and set off to run a rural African hospital, where we dealt with cholera epidemics in the worst droughts in living history, and experienced at first hand the devastating tsunami of HIV/AIDS as it swept through the continent. All patients can have two visits each day of up to an hour from two people between 2-7pm (which includes siblings), bookable directly with the ward. contact IPSO here, 2001-2023. I'm not a soft person but I was genuinely disgusted with the treatment this woman got. To view other access guides that are related to this one please use the links below. Detailed information, also Ward 23 is/are located on level two of the Main Hospital building. All the staff were friendly, reassuring and very professional. With smiles on their faces and great professionalism. As you face the toilet the wall-mounted grab rails are on both sides. I was very sorry to hear your comments about your experience attending our Accident & Emergency Department. ". 0000076287 00000 n The email address for the Patient Advice and Liaison Service (PALS) is. As you face the toilet pan the transfer space is on both sides. In the assessment bay I witnessed a nurse going from one patient to the other . There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people. The lift controls are 104cm - 114cm from the floor. Clear signs indicating the facilities on each floor are provided on lift lobby landings. Kind regards The door(s) open(s) automatically (towards you). The lateral transfer space is 55cm (1ft 10in). There is a chair with armrests on both sides. Handrails do extend horizontally beyond the first and last steps. Handrails do cover the flight of stairs throughout its length. Access from the city centre is via the B6144 and Toller Lane. The colour contrast between the shower wall-mounted grab rails and wall is poor. My Metro Journey Planner for both bus and train. BRI should be proud of their hard working and extremely friendly staff on ward 8. There is not a canopy or recess which provides weather protection at this entrance. The entrance door(s) does not/do not contrast visually with its immediate surroundings. c!( 0000076242 00000 n The step(s) is/are located leading down from the car park to the Smith Lane Main Entrance. Have you experienced something like this, here or elsewhere? Both parents can now visit the ward at the same time. 0000001336 00000 n So that we can help you get the information about your MRI scan, I would like to encourage you to contact our Patient Experience Service (PALS) on 01274 364810 or by emailing [email protected] and they will be able to find out what is happening with your referral for your scan. The step(s) is/are medium height (11cm - 17cm). Menu She was practically begging to be seen and the nurse just said "the wait is 4-7 hrs".It's a sad indictment of the modern nhs when patients and relatives are the only people willing to give any palliative care to this woman. )"Fs0w Bradford worries about the whack-a-mole mallet, The older doctors risking their lives to battle Covid-19. Handrails are not at the recommended height (90cm-100cm). A mobility scooter charging point is not available at the hospital. Although my surgery happened three days ago and technically I was under my GP care they invited me to the ward and changed my . The step(s) is/are located leading down from the car park to the Smith Lane Main Entrance. The reception point is located on the left as you enter Ward 23. There are no wall-mounted grab rails for the wash basin. The colour contrast between the external lift control plate and the wall is poor. It's such a . There are parking charges for the hospital car park. 0000092978 00000 n Will universities be able to avoid spreading the virus? The floors which are accessible by this lift are 0,1,2,3. 0000089392 00000 n There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park. This website and associated newspapers adhere to the Independent Press Standards Organisation's 0000082028 00000 n - we'll pass your stories to the people in health and social care who can make a difference. There are lighter moments as well, including an investigation to get to the bottom of the strange case of the choir that coughed in January! inaccuracy or intrusion, then please The colour contrast between the external lift control plate and the wall is good. . The external controls for the lift are not within 90cm - 110cm from the floor. The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor). The colour contrast between the external washroom door and wall is good. Partners are able to visit between 8am-8pm. There are separate entry and exit doors in the lift. About: Bradford Royal Infirmary. Part of. There is a/are handrail(s) at the step(s). There is written text and pictorial signage on or near the toilet door. About: I was on ward 20 BRI .. id like to thank the surgeon & staff for an excellent job .. very very impressed the NHS Deserves massive pay increases without any doubt .. its changed my life .. thank you, Report review titled Urology as unsuitable, Thank you for taking the time to post your feedback whilst recovering from your surgery. If you think youve got what it takes to join us, please contact us by email at [email protected] to discover more about our latest opportunities. The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in). Visitors should not attend if they have a temperature, cough, vomiting, diarrhoea or any other infection. Patients are usually admitted to this ward for assessment before being discharged (with support if necessary from the Virtual Ward), or moved to a ward equipped for a longer spell of care. There is a chair with armrests on both sides. Ward 20 and Ward 8 | Care Opinion I grew up with a yearning for excitement and adventure. The dimensions of the lift are 160 cm x 140cm. The floors which are accessible by stairs are Smith Lane Accessible Parking Entrance and Smith Lane Main Entrance to the Main Hospital reception foyer. The floors which are accessible by stairs are Smith Lane Accessible Parking Entrance and Smith Lane Main Entrance to the Main Hospital reception foyer. a map of BRI - Bradford Teaching Hospitals NHS Foundation Trust - YUMPU A key is not required for the accessible toilet. Patients are usually admitted via Accident and Emergency or by their GP. Coronavirus doctor's diary: We're getting self-harming 10-year-olds in A&E, Karen caught Covid from the hospital - and took it home, "Close to death from Covid, I asked them to save my baby", "We turned 90, moved in together - then got the vaccine", "Covid killed my wife - so I'm taking part in a vaccine trial", The Yorkshire cemetery struggling to keep up with burials, We are first-hand witnesses of this devastation, "We blame Eat Out To Help Out for our tragedy", "We're no longer heroes - this is the new normal", A heartbreaking insight into the impact of lockdown, Trying out tech that may help make worship Covid-secure. There is/are 2 washroom(s) of this type in the ward. The hand sanitiser is not in a suitable position for wheelchair users. Ward 20 and Ward 8. My Metro Journey Planner for both bus and train. Ward 3 admissions and assessment. Bradford Royal Infirmary. Bradford Royal Infirmary The contrast between the walls and floor is good. The step(s) is/are located leading from Smith Lane to the Smith Lane Main Entrance. 0000085482 00000 n Standard toilet facilities for visitors are located in the foyer of the Main Hospital building. Signs indicating the location of this lift are clearly visible from the entrance. There is a level landing at the top of the ramp/slope. The depth of the step(s) is/are between the recommended 30cm and 45cm. Access from the city centre is via the B6144 and Toller Lane. I have been trying to get out on a pump for years now and doing everything they ask me to do to get on one and every time I ask theres a new excuse, even though they know I struggle with my diabetes. Standard toilet facilities are available. RkGm};AD/~ \YDj]Ck*wfk=U9m'i[bb0>n6:o]-Ut30 =r;Gm;5I'2LU78#NSE%L (s-[T!:$F?X-" 9*WM^6i+Eb{n Rh>)\`J`0cs*U+*9' uxt.aTPs hA2{!3q6BW*s {uDH"stB/)/ oD!/XeJd]DWn2x8ZWY#0;?#?0gpPXL>})ZFf~s1>Ghl pNz8L[Bd3)iBEg9^->^ulZh&:q"cWaH"Cx`mV!EMTwNkOM1GT&Yt*M(FV=~"P(0H{c5&VOE./#I/n$dpl>qQHbLw(Ho*u 4D)(k\L3jr#HO'r&+ZvuiSC'Uh:D^*5CwNh.LZq$Fu96u&^ The dimensions of the lift are 160 cm x 140cm. There is not an assistance dog toilet or toileting area on the hospital site. The wash basin can be reached from seated on the toilet. Review titled Bradford Royal Infirmary Replied on 20 April 2022. There is not a canopy or recess which provides weather protection at this entrance. The lift is approximately 6m (6yd 1ft) from the Smith Lane Entrances. 0000094928 00000 n There are separate entry and exit doors in the lift. Best wishes Review titled Bradford Royal Infirmary Replied on 17 April 2023. All patients can have one visit each day of up to an hour from two people, bookable directly with the ward (with the exception if the patient is end-of-life). Bradford Royal Infirmary About: Catherine, by Anonymous - Posted on 02 February 2023. V9v,$sqhC6}xO` Xz @WYAAT_Hospitals. Water bowls for assistance dogs are available on request. To view other access guides that are related to this one please use the links below. #MaternalMentalHealthAwarenessWeek; talking about #mentalhealth problems before, during & after pregnancy I had to wait outside for 2 hours till evening shift came on who let me in..even they were dumbfounded. 0000093186 00000 n There is not a flashing fire alarm beacon within the washroom. All rights reserved. Im the one suffering. Signs indicating the location of the stairs are not clearly visible from the entrance. There is a/are clearly marked/signposted Blue Badge parking bay(s) available. Our talented and compassionate staff care for a diverse population, making Bradford a special place to work. There is a/are handrail(s) at the step(s).

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