Factors taken into account in determining the appropriateness of a port of call include, but are not limited to: No change penalty until 45 days prior to departure for Flexible fares only. We will now be paying for a flight we will not be. Does anyone have the phone number for EZ air, should you need to contact them while your traveling in case you need their help. This is a dedicated phone number, not the Princess contract number. They are both correct. It took EzAir a couple of days to say there was a itinerary change. Since often posts are about problems with services I thought I would post about when it worked well. . And to top it off, now they have reinstated the original 1pm flight we wanted, the one that they cancelled! Get personalizedsuggestions based on when and where you sail. Phone number to dial 800-774-6237. Our nice, easy 1:00 pm same day flight eventually morphed into a 3-stop nightmare. Announcing Our 2023 Cruisers' Choice Award Winners! It's called In Route Assistance.. They are both correct. These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: Once you experience a cruise vacation with Princess, youll realize that there is no better way to explore legendary destinations around the world. The OceanReady Process. Not EZAir but 6 months ago we booked 1pm flights out of Vancouver to fly home in May. Location of This Business. I went to the Delta site to check to see if I could get better seats (DH and I were not sitting together and would like to be). Two weeks ago I had a flight on AA changed 48hrs before the flight. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Is there a different number to call once your out of the US? Call picked up by a real person YES. Business Incorporated: 4/7/1959. That being saidI wish there was a better way to get hold of the EZAir people. Restricted fares are non-refundable and must be paid in full at the time of booking. Does anyone know the number for EZ Air that you call if you have any problems? You have to figure out who is responsible as this is so vague. trbarton, January 21, 2019 in Princess Cruises. We recommend that guests contact the airline(s) directly, once you receive your air notification, to request specific seats. Question - should I care that Princess hasnt notify me? I just ticketed yesterday, got my seats, and ready to go. Posted July 10, 2013. Both of those numbers areen-route numbers one calls when they are having issues heading to a cruise. Restricted fares are non-refundable and must be paid in full at the time of booking. Payment is due immediately upon time of air booking. A week later it's til hasn't changed so I called united. Paid with final balance, Immediately at time of air booking with credit card, Peace of mind that your cruise holiday package is covered and in the event of disruption we will work to assist you, No fee up to 54 days prior to departure, guests will only pay for additional flight costs. No fee until 45 days prior to departure. Access fares lower than most public prices. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. I flew early to wait for the ship. At this point, this flight is no different than any other ticket that you purchased on your own. I just talked to Princess & verified those numbers. Years in Business: 64. Business Started: 4/7/1959. It could be the airline not informing Princess. If youre ticketed and paid, this is all on the operating airline. Air charges are non-refundable (e.g. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. EZAir eventually rebooked me(first I had 4 hours waiting on hold with Delta )onflight to Bermuda to catch the ship, was given option get to Bermuda 2 days early and pay for hotel myself since I did not have travel insurance or fly laterto catch ship day it is to arrive Bermuda to save on hotel. If your flight is cancelled or you have a last minute emergency,how would you get through to them? Thanks for posting those numbers. Tom AF-1 12.4k March 4, 2007 Cincinnati. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. CruiseHealth FAQ. So after reading your post, I decided to go for it and got on chat with Delta. EZAir used to be easy and reliable. This is what travel insurance is for. Luckily I check with the airline app for the latest flight time. Ive tried it; thats why I was hoping someone had a direct number. Click here to reload the page in order to enable certain features. PRINCESS EZAIR WARNING EARLY TICKETING IS CONSIDERED A FLIGHT CHANGE HUGE FEES 5,546 views Jun 8, 2022 389 Dislike Share Save Let's Go! You may call us toll-free at 800-545-0008. I tested this out this morning with other ticket agency and they show the same as Princess. I waited a couple of days to see if the error would resolve itself and then when it didn't I used chat again on the Princess website. I fly almost 100% Delta. When they finally answer the phone the rep will then play "telephone" with you going back and forth and taking way too long to fix a simple problem. Does anyone have a direct number for ezair? I did talk to them when 700 flights were canceled by One World due to a staff scheduling error. Our new Princess Plane Sailing program is an innovative service designed to seamlessly coordinate your air travel with your cruise itinerary. Cancellation Policy. Click here to reload the page in order to enable certain features. I have received notification from Air Canada each time. Very important to have if needed using EZ Air. 800-545-0008-stateside 661-284-4410 outside US I pulled these numbers off internet I just talked to Princess & verified those numbers. We are dealing with the same thing with a Delta flight on May 29. That's a mess. . Powered by Invision Community. There *used* to be a direct line you could callbut I think that was maybe 5 years ago. Announcing Our 2023 Cruisers' Choice Award Winners! What a huge hassle. Airlines are cancelling flights like never before. Princess EZair is quick, easy and a worry-free way to book air, featuring low prices with flexible fares that can be changed up to 45 days prior to departure with no fee. Once you have clicked the Princess EZair . If, on the day of travel, guests miss or will miss their original port of embarkation due to airline delay or an airline service disruption, such as flight cancelation or flight re-routes, Princess will work with the airlines to find a reasonable alternative to provide flights to the next appropriate port at no additional air cost to the guest. To learn more, contact us or see your Travel Advisor. Contact Us - Princess Cruises Announcing Our 2023 Cruisers' Choice Award Winners! In our case, Princess hasnt updated there flight schedule with the airline schedule. Allowed. Powered by Invision Community. Thanks for posting those numbers. Plus, you'll find a host of other exciting benefits: Go into your booking. Princess EZair - Flights for Your Cruise - Princess Cruises The Easy Way to Book Flights for Your Cruise Enjoy customized suggestions based on when and where you sail, low prices with flexible fares and the reassurance that we'll get you to the ship. Call center hours 24 hours, 7 days. So I went to our reservation today and when looking at info on our flights booked with EZ Air for our cruise departing next Monday, I kept getting an error message stating our flights had changed and we would be notified. We pass the exclusive savings we enjoy because of the high volume of flights we sell on to you. Good job Delta! Im not one to wait around so I used the confirmation number to look up our flights on Delta. Always have to go through a CSR, and even then they relayed everything and never let me talk to that department. Was not going to get to FLL to embark. Princess Cruises | Better Business Bureau Profile She said one minute then said it would fix itself eventually. I just talked to Princess & verified those numbers. Had booked a 3 hour nonstop thru EZair that AA cancelled and AA rebooked me on a 10hr 2 stops with plane changes. Ive been on the phone with Princess for the past two hours trying to get answers but all they will say is we have submitted a form to the air department. First off, "EZAir" fails to live up to that name in one gigantic way -- You cannot book a flight for your cabin and another linked cabin at the same time!!!! I have never been able to call them directly. Kudos to your wife for not giving up and making them actually do their job. You can do it online. From 330 days up to 4 days before departure subject to availability, Competitive and updated in real-time based on current airline inventory. Not that unusual especially now. 4,411 posts. It was their schedule change that caused your issue. Restricted fares become non refundable after 24 hours of booking no matter how far out you are booking. I check other private website for air flights and they are the same as Princess schedule. Last minute emergency is what? Oddly the YVR to CMH flight showed as sold out even though each leg had seats available. We had our flights booked to a time that was not allowable for the cruiselines and my travel agent was very instrumental in getting the flights fixed for the original price we booked. And we love Air Canada. Princess Cruises: FAQ: Keeping in Touch On Board Your Cruise Air charges are fully refundable until 54 days prior to departure. EZAir is impossible to contact directly and 3 calls to Princess did not help. Air Travel - Princess Cruises They are both correct. EZ Air nightmare - help! - Princess Cruises - Cruise Critic Community 6 Best Reasons to Book Cruise Line Air (and 3 Reasons Not To) Air payment is due on the date of the final cruise payment not at the time of air booking. Payment is due immediately upon time of air booking. Flights That Fit Your Cruise Get personalized suggestions based on when and where you sail. If your flight is cancelled or you. We had a delightful day shopping and eating.Comment below and let us know your thoughts.===NEW INFO=== Address for USPS mail: PO Box 50474, Provo, UT 84605 Merchandise: https://lets-go-travel-tips.creator-spring.com/ Allison Travel Agent Email: [email protected] YouTube Channel Email: [email protected] Website: https://www.letsgotraveltips.com Facebook Private Group: https://www.facebook.com/groups/letsgotraveltips Facebook Public Page: https://www.facebook.com/letsgotraveltips Follow us on InstaGram: https://www.instagram.com/letsgotraveltipsUse this link to check if you are subscribed www.youtube.com/letsgotraveltips?sub_confirmation=1#princesscruises #princess #athens #mykonos #greece #cruisenews #masks #vaccines #rubyprincess #regalprincess #caribbeanprincess #letsgotraveltips #letsgo! 1No charge penalty until 45 days prior to departure for Flexible fares only. Flexible fares:Flexible fares are designed for those guests who have less certainty in their travel plans and want the freedom to cancel their flight arrangements easily. By Very important to have ifneeded using EZ Air. Air charges are non-refundable (e.g. I recently used EZair for a Alaska cruise and land tour. Two weeks ago I had a flight on AA changed 48hrs before the flight. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. Not that unusual especially now. Posted October 6, 2018. Trip insurance, and through EZAir Princess guarantees to get us there. This is just what I needed. I suspect that a lot of what @CineGraphicsays could very well be the case. healthworker, January 26, 2020 in Princess Cruises. 5 a.m. - 8 p.m. Pacific Time, Monday through Friday, and 5 a.m. - 5 p.m. Pacific Time, Saturday and Sunday. Air charges are non-refundable (e.g. Should I be buying my own air at this point? Something happened to me . Customer Service Email - Princess Cruises - Cruise Critic Community OH-Go Reds #6 That's right -- if you want to fly with someone booked in another cabin that is already linked on your cruise reservation (like, y'know, your kids) you must first book your own flight and make note of the flight booking number. And this is through the enroute number, the one that's supposed to help if my flight is delayed or canceled or I miss a connection. Dress Code and What to Pack for a Cruise. Best time to dial 2pm. Book flights, excursions, spa appointments, and more! You will also lose any seat selections you originally made in both directions, even if the flight to Southampton is the same. Have you tried calling the airline directly? Of course that's the regular Princess number and they won't let you speak with EZ Air. Fees apply within 54 days. This special number is operational only in the United States and Canada. 1k. You may call us toll-free at 800-545-0008. It seriously shouldn't be this difficult. Then after pushing her further she said to call the main Princess number. By Maybe someone out there has a direct number. Gosh! Anyone else been through this - what should I expect that Princess will do? Lobstermobster, April 22, 2022 in Princess Cruises. I'm not sure whats up with Princess these days. Their entire suggestion was to try to find a flight from SFO to Heathrow and if worse came to worse I would wind up joining in Cobh(that means that I would spend a fewdays in London which would have been OK but I would have missed Saint Peter Port. They will put you on hold while they call the EZ Air folks. Nice 1 stop get home before midnight flights. Im glad that this ended up working out for you! I do not believe you can contact Princess EZAir directly. From 320 days up to 4 days before departure subject to availability, Competitive and updated in real-time based on current airline inventory. By Princess EZair program is an innovative service designed to seamlessly coordinate your air travel with your cruise itinerary. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. #1. no cash back). 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. Licensing Information: You can book EZAir flights yourself and have 24 hours from booking to cancel even restricted fares. It also offers Late Arrival Protection something not offered by other major air booking websites. So far they have been changed (by Delta) to departing at 6am (on day of disembarkation, had to call and get that fixed), then to 7pm, and now recently 5pm. One of my trips to FLL from LAX via ATL was cancelled because of weather and ATL airport was closed. Our En Route Desk provides 24/7 support to ensure your air travel is as worry-free as your cruise. If there aren't options on Delta then I call Princess because they may have to book with a different airline instead. This is a dedicated phone number, not the Princess contract number. You will pay for Flexible EZAir flights at final payment date, but if you book flexible fare still have option to cancel up to 45 day rule of flight or cruise whichever is sooner. Common Questions and Topics. Outside of the United States and Canada you may reach us at 661-284-4410. 19952023, The Independent Traveler, Inc. Princess EZair is quick, easy and a worry-free way to book air, featuring low prices with flexible fares that can be changed up to 45 days prior to departure with no fee. Princess EZair offers real-time, competitively-priced flights that are customized to when and where you sail. Its called In Route Assistance. What's interesting is that during this time you're not able to modify the flights yourself even when you are outside the 45 day window. Air payment is due on the date of the final cruise payment not at the time of air booking. I want to change my return flight, but cant figure out how to do it online( I want to keep our flight to Southampton). But Delta never told me, I found out myself after their latest ridiculous flight change. So it appears to be resolved but not without considerable effort, time and refusal to be put off by the first four people we spoke to. Within Australia, use 13 24 88. Until they straighten out their internal messes I'm not going to book anything more through them. Future Cruise Credits (FCC) Travel Documents. And I really wanted to get to Guernsey.). Navigate phone maze to a human Press 2 then 3. They were of absolutely no help. I just discovered this isnt Princess fault. You can now review up-to-the-minute flight schedules, with competitive, real-time airfare pricing and inventory for only those flights that complement your cruise. EZ Air Phone Number - Princess Cruises - Cruise Critic Community I wish I had something helpful, but all I have is a lot of sympathy and hope that they'll take care of you can sort it all out. Flexible fares:Flexible fares are designed for those guests who have less certainty in their travel plans and want the freedom to cancel their flight arrangements easily. I've read all the horror stories, but out flight is only 1-1/2 hours. To learn more, see your travel agent or call 0344 338 8663. Thanks for posting those numbers. I need answers - we leave in 9 days!!! Restricted. Our representatives will record your new flight information into your booking record.". You can't use travel points to purchase your flights. Always have to go through a CSR, and even then they relayed everything and never let me talk to that department. no cash back). Flights changed with Princess EZ Air - Princess Cruises - Cruise Critic I would rather be the one in control of my flights. I demanded a supervisor and am still holding. Department you're calling Customer Service. Today, I contacted Princess Ez-air (option #4) and James . Plus, you'll find a host of other exciting benefits: The new Princess Plane Sailing program offers two distinct pricing options, each with specific features and benefits depending on your travel needs. EZ Air Phone Number - Princess Cruises - Cruise Critic Community These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: When it comes to exploring legendary destinations around the world, youve always chosen Princess Cruises for its service and dedication. Princess EZ Air | WHAT TO DO IF YOUR FLIGHT IS CANCELED | Princess The ticketing request button was gone so I thought it had been ticketed. Gulf Breeze FL. tillys mom, May 5, 2019 in Princess Cruises. Polar Online | Help | Sailing Search You can now review up-to-the-minute flight schedules, with competitive, real-time airfare pricing and inventory for only those flights that complement your cruise. Call 1800-PRINCESS and ask the rep. While creating a booking you will be able to view available air schedules by clicking on the Princess EZair button from the Pricing Detail screen. You can now review up-to-the-minute flight schedules, with competitive, real-time airfare pricing and inventory for only those flights that complement your cruise. princess ez air--contact info - Princess Cruises - Cruise Critic Community Fees apply within 45 days. Luckily I check with the airline app for the latest flight time. Do I have to change both? Had booked a 3 hour nonstop thru EZair that AA cancelled and AA rebooked me on a 10hr 2 stops with plane changes. So I booked a plane ticket through EZAir and the airline change the flight time (which I know through the airline app) however, Princess has not updated there flight time on there website. I used to love EZAir but not anymore. The numbers are also listed on your boarding pass. CRUISE NEWS! PRINCESS EZAIR WARNING EARLY TICKETING IS - YouTube #cruiserestart #cruiseupdates #letscruise #medallionclassapp #cruiselife #welcomebackprincess #cruisecritic #cruiseship I'm not sure whats up with Princess these days. 24844 Avenue Rockefeller, Valencia, CA 91355-3467. 3 hours and 2 very nice and helpful agents later they have changed our flights at no additional cost back to essentially what we booked last October. But when I clicked the view eticket button it had an eticket error. The agent first said that the ticketing would happen 45 days before departure to which I said it's something like 35 days right now. Link for UPDATED EZ Air Information: https://youtu.be/shousJJ1HI8This video is all about Princess EZAir.

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